FAQ - Frequently Asked Questions About Old California Botanicals
About Our Products
What is Old California Botanicals?
We’re a Southern California botanical and specialty food company based in Redlands, CA. We make World Marmalade Award-winning small-batch preserves, handcrafted fragrances, candles, soaps, and lip balms inspired by California’s citrus and botanical heritage.
Where is your marmalade made?
All of our marmalades are made in a licensed commercial kitchen in Southern California using locally sourced, California-grown citrus. Grown and made in the USA.
What awards have your marmalades won?
Our marmalades have won multiple medals at the World Marmalade Awards in Dalemain, UK — including Silver and Bronze medals at the 2026 competition.
Are your products available in stores?
Yes! We have partner retailers across California and beyond. Visit our Store Locator to find a location near you, or shop online anytime.
Orders & Shipping
How quickly do you process orders?
Orders are processed within 1–3 business days, Monday–Friday. Most ship within 24 hours.
Can I change my shipping address after ordering?
Email us immediately at support@oldcaliforniabotanicals.com with your name and order number. We’ll do everything we can to catch it before it ships.
What do I do if my order arrives damaged?
Contact us right away at support@oldcaliforniabotanicals.com with your order number and a photo. We’ll make it right.
Wholesale & Corporate Gifting
Do you offer wholesale pricing for retailers?
Yes. We work with boutiques, museum stores, grocers, garden retailers, and hotels. Visit our Wholesale page to learn more and apply.
Can you help with corporate gifts or event favors?
Absolutely. We specialize in custom bulk orders for corporate clients, weddings, and special events. Visit our Corporate Gifting page or contact us directly.
Press & Media
How do I request samples or press materials?
Visit our Press Kit page for brand assets, product information, and award details. For interview or sample requests, contact us directly at support@oldcaliforniabotanicals.com.